The Sites provide an opportunity for investors, prospective employees, and other adults to learn more about our company. The Sites are particularly geared to our customer base - life science researchers, drug discovery & development scientists, and bioassay/test developers - to provide them with content, products, and services focusing on their industries, to the role they play in their organizations, and to helping them accomplish biological procedures faster, more reliably, and in a cost-efficient manner.
Consent and data transfer:
For our customers in Switzerland and the European Union, please note that Molecular Devices, LLC. and affiliates operates in countries outside of Switzerland and the European Union (including the United States). If you use this Site, all information, including personal information, will be transferred to Molecular Devices, LLC. (including subcontractors that may be maintaining and/or operating our Sites) in the United States and elsewhere. Although this may include countries where there may be a lower level of legal protection for your personal information then your location country, we will protect your information in accordance with requirements applicable to your information. By using this Site, you unambiguously consent to the transfer of your personal information and other information to the United States and elsewhere for the purposes and uses described herein.
How we collect information about you:
E-mail address. Your e-mail address is used to raise and respond to issues and inquiries of all types and to keep in contact with you generally. It is also used to distribute information about us and market our products and services as described herein.
How we use information about you:
We use information collected by clickstream data collection and cookies to store your preferences, improve web site navigation, make personalized features and other services available to you, compile and analyze aggregate statistics and trends, and otherwise help administer and improve the Site. Where you provide registration information, cookies can also be used to identify you when you log onto the Site or portions of the Site.
Except as otherwise stated, we may use information we collect from you and others to respond to your request, improve the content, services, and products that we provide, customize this Site to your preferences, communicate information to you (where you have not expressed a preference otherwise), for our marketing and research analysis, and for other purposes identified to you. Some marketing and research analysis is conducted by third parties providing data collection and analysis services under contract with us, utilizing anonymous data collected from cookies. As noted above, you can reject such cookies by following your browser's instructions. We reserve the right to make full use of information that is not in personally identifiable form.
From time to time, we use contact information obtained via this Site to send e-mail and postal mail supplying customers with the most recent product and service information, as well as other information we think may be useful to you. If you order products or services via our Site, we may contact you by e-mail to send you information about your order (e.g., order confirmations, shipment notifications, etc.). We may also contact Site visitors via e-mail regarding their account status and about changes to any relevant agreements or policies. We sometimes also use this data to establish a profile for your company, or collectively for some or all of our customers, to help us make business decisions, such as what kinds of new products we should be developing. We will also use it for other internal business purposes including aggregating information, data warehousing and mining, cross matching databases and pooling data for effective data management, to understand your needs, improve security of data, for statistical analysis, devising, deploying and measuring marketing campaigns and group wide sharing and for such and other reasonable business purposes and operational efficiency improvement. We may remove information when it becomes out of date or inaccurate or when properly requested by you (subject to any legal duty or requirement we may have to preserve it).
How we share your information:
Disclosures required by law. Occasionally, we may be required by law enforcement, government contract administrators, and/or judicial authorities to provide personally identifiable information to the appropriate judicial, governmental or regulatory authorities under applicable law, regulation or the terms of government contracts. We will disclose personally identifiable information upon receipt of a court order, subpoena, or if required to co-operate with law enforcement investigations or government contract compliance reviews. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful to the extent permitted by law.
How we protect your information:
We take reasonable steps to safeguard the information you provide to us. For example, web page elements transmitting personal or financial information are encrypted from your client PC to our servers (which are located in the United States to the extent data on Canadian registered website visitors is concerned) using the standard known as SSL (Secure Sockets Layer). Beyond the SSL encryption your data is protected once it reaches our network through the use of secure network firewalls. Portions of your data may also be encrypted on our storage server for additional security.
Because no system is 100% secure or error-free despite taking commercially reasonable steps, Molecular Devices, LLC. and its affiliates do not promise, and you should not expect, that information you provide shall remain private under all circumstances. It is your responsibility to safeguard any passwords, ID numbers, or other special access features associated with your use of the Site.
If you do not wish to receive certain communications from us, or our affiliates or representatives, you may opt out by: (1) declining the service offered when registering or at other information collection points on the Site, or (2) informing us that you no longer wish to receive such communications. We will comply with such requests unless such communications from us are required by law or do not require your consent under applicable laws. If you opt out of certain communications, you may not be able to access certain of our products or services. If you would like to opt out of receiving communications from affiliates or other third parties with whom we shared data in accordance with this policy, please contact such third parties directly.
Access, blocking, deletion, and correction of information you provide:
You may at any time request access to a summary of your personal information held by us, and request corrections or updates to that information. We will make reasonable efforts to respond promptly to such requests for information in accordance with local laws. Our response to such requests may be limited to information under our direct control.
Please notify us of any changes in your name, address, title, telephone number or e-mail address. You can correct your personally identifiable information yourself by accessing your online profile, or by contacting us to request changes. You may ask to have the information on your account deleted or removed; however, because we keep track of certain transaction information, such as past purchases, and other similar information, for legal compliance purposes, we may not be able to delete certain information. If information we hold appears to be inaccurate we will block its use until the position is verified to our satisfaction.
This Site contains links to the websites of other organizations. Molecular Devices, LLC. is not responsible for the privacy practices or the content of other websites, and unless otherwise specified, does not imply any relationship, sponsorship, or affiliation between Molecular Devices, LLC. and these linked sites, or adoption or approval of the content of such sites. Since we do not control these websites, we encourage you to review the privacy policies posted on those, and all, third party websites.
We do not knowingly collect personal information from children under the age of 18.
How to contact us:
Please check back for material revisions to this Policy.
Last Revised: September 10, 2010